CONDITIONS

Reservation policy

• Reservation to be confirmed in writing.
• A 50% deposit of the total conference amount will be required upon confirmation.
• All Prices are inclusive of VAT.
• Rates are subject to change with out notification.

Cancellation Policy

• Cancellations must be confirmed in writing.
• Cancellation 10 days or less before arrival > forfeit the full deposit
• Cancellation from 11 days to 30 days > forfeit 25% of the deposit

No Show

• In the event of a no show, 100% of the entire booking will be charged.

Premature Departure

• Should the departure be premature, the full extent of the stay, as originally booked and confirmed, will be charged.
• Refunds of any monies are at the discretion of management and are dependant on the ability to re-let the room/s.

Please Note

• Beverages are not included during lunch
• Dietary requirements to be mentioned upon booking.
• Final numbers are required 48 hours prior to function – we cater for that number and
  charge accordingly
• Evening functions of 10 or more, a 10% service fee will be charged.

Terms and Conditions

• All functions/conference must finish by the prescribed times, unless a later time is agreed upon in writing by the guesthouse.
• Any functions/conference that continue after the prescribed times, a charge of R 900.00 per hour will be levied.
• The client will be held responsible for any damages caused to furnishings, breakables or equipment
  during the conference.
• Bookings are held on a provisional basis for 48 hours.
• Confirmation: All booking to be in writing and the confirmation form signed and faxed back. A 50% deposit is required to confirm the booking.

For more information or any enquiries contact: